COVID-19 Updates


COVID-19 Updates – June 15, 2020

White Horse Recovery is closely monitoring the progression of the COVID-19 virus. This is a constantly evolving situation.  The health and safety of our clients, staff, and guests is a priority to us and we are taking proactive steps to stop the spread of COVID-19

Our Management Team is meeting regularly to ensure we continue to follow current CDC recommendations and provide services as safely as possible for clients, staff, and guests.

Please note the following updates:

  • The Governor’s office and the NH Department of Health and Human Resources has approved some Emergency Provisions to support the scope of services that can be provided via telephone and telehealth.
  • White Horse Recovery will be providing some intake assessments, therapy sessions, case management, and recovery coaching services via telephone and Zoom video conference calls. Beginning June 15, 2020 these services will also be available on site in our clinical locations.
  • This technology allows a large number of White Horse Recovery staff to perform their jobs remotely, while maintaining service delivery, reducing the number of onsite staff, clients, and guests being seen in our facilities and minimizing the potential spread of illness.
  • We will have reduced staffing onsite in our Recovery Community Organization buildings (The Shed) available to see clients or emergency cases that come to the building.

Hours of Operation:

The Shed in Ossipee and Shed North in North Conway are open Monday 12pm – 5pm, Tuesday – Friday 9am – 5pm and closed Saturday – Sunday.  The Sheds will be staffed during those hours.

White Horse Recovery has a Recovery Coach on call 9am – 5pm Monday – Friday at 603-733-8571. If you need support outside of those hours we will do our best to have someone get back to you as soon as possible.

Clinical operations resumed on site appointments June 15, 2020.  Our hours of operation are 9am – 5pm Monday – Friday with select evening appointments available.  Clients will be contacted with instructions as to how their sessions will be conducted. Remote appointments are still available as well at this time as needed.

IOP Sessions resumed on site June 15, 2020.

White Horse Thrift Store is currently open at our NEW location in Indian Mound Plaza (232 Rte 16B).  The hours of operation are Monday – Saturday 10am – 5pm.  For donations or inquiries:  Please call 603-651-1448 to schedule a time to drop off your donations.  We greatly appreciate your generosity. Face coverings are required inside the store.

For our full COVID-19 RCO Procedures go HERE

For our full COVID-19 Clinical Procedures go HERE

To learn more about general safety measures, visit the CDC website HERE