COVID-19 Updates – April 1, 2020
White Horse Recovery is closely monitoring the progression of the COVID-19 virus. This is a constantly evolving situation. The health and safety of our clients, staff, and guests is a priority to us and we are taking proactive steps to stop the spread of COVID-19
Our Management Team is meeting regularly to ensure we continue to follow current CDC recommendations and provide services as safely as possible for clients, staff, and guests.
Please note the following updates:
- The Governor’s office and the NH Department of Health and Human Resources has approved some Emergency Provisions to support the scope of services that can be provided via telephone and telehealth.
- White Horse Recovery will be providing some intake assessments, therapy sessions, case management, and recovery coaching services via telephone and Zoom video conference calls.
- This technology allows a large number of White Horse Recovery staff to perform their jobs remotely, while maintaining service delivery, reducing the number of onsite staff, clients, and guests being seen in our facilities and minimizing the potential spread of illness.
- We will have reduced staffing onsite in our Recovery Community Organization buildings (The Shed) available to see clients or emergency cases that come to the building.
Hours of Operation:
Our main phone will be staffed during hours of operation. You may reach us at 603-651-1441.
Both Shed Locations will be open 10am – 2pm Monday – Friday as long as it is reasonable to do so. The Sheds will be staffed during those hours. We will be complying with the Governor’s order of no gatherings of 10 or more individuals and therefore will be limiting the number of staff, guests, and clients on the property at any time.
White Horse Recovery will have a Recovery Coach on call 10am – 4pm Monday – Friday at 603-733-8571. If you need support outside of those hours we will do our best to have someone get back to you as soon as possible.
Clinical operations will continue remotely. Our hours of operation are 9am – 5pm Monday – Friday with select evening appointments available. Clients will be contacted with instructions as to how their sessions will be conducted.
IOP Sessions will be held remotely. Clients will be contacted with instructions as to how their group will be conducted.
The White Horse Thrift Store will be closed until further notice
To learn more about general safety measures, visit the CDC website HERE